At ESOMAR’s, 70th anniversary, World Congress from 10-13 September in Amsterdam www.esomar.org/congress we will be presenting a paper on transformational change in the financial services industry, entitled …
Are you insured, Scarlett? ‘I can’t think about that right now… I’ll think about that tomorrow’. How MetLife imagined a new future for the insurance industry… and is delivering it today.
In the run up to this presentation we will be exploring some of the themes touched on in the paper with a weekly(ish) blog post. We will also provide a link to the paper and presentation at the end of the Congress.

Read the fifth of our weekly blogs by clicking on this link: Visionary Change is a Very Disciplined Business

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